Vendor Details
Med Access EMR + Pomelo
- By
-
Telus Health Solutions Inc.
- Modality
- Secure Messaging , Video
- Status
-
Verified
- Verification Date
-
2021-March-14
- Product Version
-
Version 4.0
- Verification standard version
-
2.0
Solution Provider Details
- Full Address
-
510 West Georgia Street,7th Floor,Vancouver,BC,V6B 0M3,CA
- Year Business Started
-
2008
Accessibility Information
- Published Accessibility Report
- Contact your vendor to request an accessibility report
- Supported Features
- Avoids using colour alone to convey meaning (example: uses symbols to show out of range results, not just red-coloured text) , Online booking
Third Party Information
- Secure Messaging Secondary Vendor Name
-
Pomelo
Recommended Requirements
Vendors need to meet all mandatory requirements in the standard to become Verified. Recommended requirements are additional requirements that health service providers may find beneficial for their clinical practices. Below is a list of recommended requirements that this solution meets. Recommended requirements are based solely on vendor’s information provided to Ontario Health and not verified or validated by Ontario Health.
Med Access EMR + Pomelo
-
Solutions should allow clinicians to send and receive patient agreements and other educational materials relating to virtual services.
Solutions will support Canada’s official languages of English and French. Clinicians should be able to use (read, write, and edit) information in the chosen language.
The Solution Provider’s website can also be read in chosen language, including but not limited to training materials and release notes.Solutions may allow clinicians to enable a waiting room. This allows clinicians to control when participant(s) join the synchronous video event. An audio visit may be an acceptable alternative if insufficient bandwidth is available to support a video visit.
Solutions should allow different audio and video sources to be used during an event. For example, the clinician could use a standard webcam and a hand-held exam camera in the same event.
Solutions will allow patients and caregivers to perform equipment (i.e., audio and/or video) and connectivity tests (i.e., Wi-Fi) and send reports to clinics prior to virtual visits.
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/content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/2-1-15, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/2-1-17, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/2-1-9, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/3-2-10, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/3-2-13, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/3-2-14, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/3-2-17
Last Updated: June 23, 2025