Vendor Details
WelTel Health
- By
-
WelTel Inc.
- Modality
- Secure Messaging
- Status
-
Verified
- Verification Date
-
2021-October-21
- Product Version
-
WelTel 5.25.2
- Verification standard version
-
2.0
Solution Provider Details
- Full Address
-
128 West Pender Street,Suite 1400,Vancouver,BC,V6B 1R8,CA
- Web Site URL
- https://www.weltelhealth.com
- Year Business Started
-
2013
Accessibility Information
- Published Accessibility Report
- Accessibility report not available
- Supported Features
- Avoids using colour alone to convey meaning (example: uses symbols to show out of range results, not just red-coloured text) , Keyboard accessibility , Online booking , Screen reader support
Third Party Information
Recommended Requirements
Vendors need to meet all mandatory requirements in the standard to become Verified. Recommended requirements are additional requirements that health service providers may find beneficial for their clinical practices. Below is a list of recommended requirements that this solution meets. Recommended requirements are based solely on vendor’s information provided to Ontario Health and not verified or validated by Ontario Health.
WelTel Health
-
Solutions should allow clinicians to send and receive patient agreements and other educational materials relating to virtual services.
Stand-alone solutions should demonstrate seamless integration, which should include elements such as;
- Single sign-on with PoS login credentials
- Receiving patient context (identification) information from PoS systems
- Automatically sending clinical information to PoS patient records as discreet data
- Sending virtual visit notifications to the PoS
- Calendar information
Solutions should not automatically trigger claims submission for all completed virtual visits.
Solutions can assist clinicians to identify virtual visits that are eligible for claims (e.g., offering a “billable” vs “nonbillable” flag).
Virtual visit solutions will allow providers to send surveys to patients in order to:
- Administer certain types of clinical questionnaires prior to an encounter (e.g., relating to mental health, child development, post-operative care)
- Support quality improvement efforts and patient experience reporting (e.g., at the end of a virtual care encounter)
Solutions should integrate with provincial provider identity and access management services and Ontario Identity Access Management (ONEID) using latest standards (e.g., OAuth).
Once available, solutions should integrate with the provincial patient digital Identity Authentication and Authorization (IAA) services.
Future versions of the standard will provide further guidance.Solutions will support Canada’s official languages of English and French. Clinicians should be able to use (read, write, and edit) information in the chosen language.
The Solution Provider’s website can also be read in chosen language, including but not limited to training materials and release notes.Clinicians should authenticate using more than one piece of evidence to access the solution (2FA).
Examples:
- FOB + PIN
- Password + Security question
- Password + Authentication app
- Authenticator + SMS/Phone call
Area of Practice.
IP Address.
IP Address.
IP Address.
Participant's name, date of birth, gender, and unique identifier i.e., Health card number
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/content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/2-1-11, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/2-1-12, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/2-1-14, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/2-1-15, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/2-1-16, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/2-1-17, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/2-1-18, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/2-1-9, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/5-2-1, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/5-2-3, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/5-2-4, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/5-2-5, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/5-2-6, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/5-2-7, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/5-2-8
Last Updated: June 23, 2025