Vendor Details
Cortico Telehealth
- By
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Cortico Health Technologies Inc.
- Modality
- Secure Messaging , Video
- Status
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Verified
- Verification Date
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2021-November-08
- Product Version
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18
- Verification standard version
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2.0
Solution Provider Details
- Full Address
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6548 Hastings Street,Burnaby,BC,V5B 1S2,CA
- Web Site URL
- https://cortico.ca
- Year Business Started
-
2020
Accessibility Information
- Published Accessibility Report
- Contact your vendor to request an accessibility report
- Supported Features
- Avoids using colour alone to convey meaning (example: uses symbols to show out of range results, not just red-coloured text) , Multi-pinning , Online booking
Third Party Information
Recommended Requirements
Vendors need to meet all mandatory requirements in the standard to become Verified. Recommended requirements are additional requirements that health service providers may find beneficial for their clinical practices. Below is a list of recommended requirements that this solution meets. Recommended requirements are based solely on vendor’s information provided to Ontario Health and not verified or validated by Ontario Health.
Cortico Telehealth
-
Solutions should allow clinicians to send and receive patient agreements and other educational materials relating to virtual services.
Solutions should have web and user interfaces that provide accessibility to Ontarians with disabilities; and comply with the Accessibility for Ontarians with Disabilities Act (AODA).
Virtual visit solutions will allow providers to send surveys to patients in order to:
- Administer certain types of clinical questionnaires prior to an encounter (e.g., relating to mental health, child development, post-operative care)
- Support quality improvement efforts and patient experience reporting (e.g., at the end of a virtual care encounter)
Solutions will support Canada’s official languages of English and French. Clinicians should be able to use (read, write, and edit) information in the chosen language.
The Solution Provider’s website can also be read in chosen language, including but not limited to training materials and release notes.Solutions may allow clinicians to enable a waiting room. This allows clinicians to control when participant(s) join the synchronous video event. Solutions should enable a scheduled video visit to be integrated into the external calendaring systems of other clinicians (e.g., HIS, EMR, Outlook).
An audio visit may be an acceptable alternative if insufficient bandwidth is available to support a video visit.
Solutions should allow different audio and video sources to be used during an event. For example, the clinician could use a standard webcam and a hand-held exam camera in the same event.
This data could include:
- Negotiated media codecs
- Role of each participant (host, guest) in the event.
- Performance data such as packet loss, jitter.
A common issue that would require investigation is degraded video and audio during a video visit.
Solutions will allow patients and caregivers to perform equipment (i.e., audio and/or video) and connectivity tests (i.e., Wi-Fi) and send reports to clinics prior to virtual visits.
Solutions will enable patients to import a scheduled event into their calendaring systems (e.g., Google calendar, iCal, Outlook, etc.). Solutions will enable patients to forward a scheduled event to caregivers to participate in the event.
Enables health care organizations and clinicians to launch a secure video visit.
IP Address.
IP Address.
Participant's name, date of birth, gender, and unique identifier i.e., Health card number
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/content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/2-1-10, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/2-1-14, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/2-1-15, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/2-1-17, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/2-1-9, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/3-2-10, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/3-2-11, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/3-2-12, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/3-2-13, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/3-2-14, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/3-2-15, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/3-2-17, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/3-2-18, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/3-3-1, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/5-2-4, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/5-2-6, /content/experience-fragments/ontariohealth/language-masters/en/recommended-requirements/5-2-7
Last Updated: June 23, 2025