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WTIS - Reset Your Password

For technical assistance, contact the Access to Care Help Desk at 1 (866) 681-9846 or [email protected]. Support is provided Monday to Friday from 8:00 am to 8:00 pm.

User Name Restrictions

The domain name ACDS must be provided followed by a back slash (\). For example: ACDS\UserName.

Strong Password Restrictions

Must contain at least 3 of these 4 categories:

  • An uppercase letter
  • A lowercase letter
  • A number
  • A special character (for example, !, $, #, %)

Must not contain your user name.

Must be at least 8 characters in length.

Must not reuse a previous password.