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This website is managed by CCO, an organization committed to ensuring accessible services and communications to individuals with disabilities. All CCO documents required under the Accessibility for Ontarians with Disabilities Act (AODA), Customer Service Standards and Integrated Accessibility Standards are publicly available, including the following: 

Multi-Year AODA Accessibility Plan

Accessibility for Ontarians with Disabilities Act Policy

To receive any CCO document required by the AODA and its standards not listed above, or to receive any public document on our websites in an alternate format, please contact CCO’s Communications Department at 1-855-460-2647 or by using the contact form.

For users requiring teletypewriter (TTY) services, please see instructions for using our teletypewriter services through the Bell Relay Service.